I try to make my policies as fair as possible for all involved. These policies are to ensure that the work that I offer is shared in a way that honours the safety, well-being and respect of everyone involved (me, your co-participants, and yourself).
Whilst I am open to conversations about these policies in exceptional circumstances, I ask for your understanding of this being my livelihood. Accommodating last minute changes of plan can compromise my ability to make a living.
Cancellations, deposits and refunds
Retreats, workshops and trainings:
1. Unless otherwise stated, all events, classes etc. need to be paid for in advance. Your deposit or course payment secures your place (see individual events)
2. Full balance is due on or before the start date
3. No refunds from 2 weeks before the event
4. A partial refund of your deposit may be available in exceptional circumstances: please ask for details
5. Once an event has begun there are no refunds of your fee
6. It may be possible to transfer your place to a friend if you cannot attend. Contact me to check. You are responsible for organising this and notifying me.
7. Please bear in mind that if you don't attend an event, you may be denying someone else in need of that place.
Weekly Classes
1. Payment is due during the first class. Online payments to be paid before the session, cash payments on the day.
2. Payment cannot be transferred to future classes or events. In exceptional circumstances this may be reconsidered. Please contact me if you need to discuss.
Private sessions / Therapy
1. Online payments to be paid before the session, cash payments on the day.
2. Cancellations: please give me 24 hours notice. Otherwise there is a 40 euro cancellation fee for non-attendance.
3. Longer term clients: If you wish to end our work together, I ask that we have an in-person session to complete the process.
Be respectful of yourself and others
1. If you are going to be late please let me know.
2. If you have had a recent injury, illness of medical condition please keep me updated.
3. Please do not attend if you are ill and contagious. I work with many vulnerable people, and being self-employed makes taking time off work for illness difficult.
4. Whilst I can support people with mental health issues, if you are experiencing psychosis, or are very mentally or emotionally unstable, working with me may not be appropriate. Please contact me and we can discuss.
5. Whilst I take great care to create a safe, supportive and inclusive environment, you are still responsible for your own physical, mental and emotional well-being and safety. If anything occurs during an class/workshop which you find disturbing or overwhelming, or if you sustain and injury, please communicate with me and I will do my best to offer you the appropriate support or direct you to a relevant healthcare professional.
6. Please do not use mobile phones during events.
7. Please do not take photos during sessions, or post photos of the event on social media unless you have asked everyone and got permission first.
Thank you for understanding.
Claire
Whilst I am open to conversations about these policies in exceptional circumstances, I ask for your understanding of this being my livelihood. Accommodating last minute changes of plan can compromise my ability to make a living.
Cancellations, deposits and refunds
Retreats, workshops and trainings:
1. Unless otherwise stated, all events, classes etc. need to be paid for in advance. Your deposit or course payment secures your place (see individual events)
2. Full balance is due on or before the start date
3. No refunds from 2 weeks before the event
4. A partial refund of your deposit may be available in exceptional circumstances: please ask for details
5. Once an event has begun there are no refunds of your fee
6. It may be possible to transfer your place to a friend if you cannot attend. Contact me to check. You are responsible for organising this and notifying me.
7. Please bear in mind that if you don't attend an event, you may be denying someone else in need of that place.
Weekly Classes
1. Payment is due during the first class. Online payments to be paid before the session, cash payments on the day.
2. Payment cannot be transferred to future classes or events. In exceptional circumstances this may be reconsidered. Please contact me if you need to discuss.
Private sessions / Therapy
1. Online payments to be paid before the session, cash payments on the day.
2. Cancellations: please give me 24 hours notice. Otherwise there is a 40 euro cancellation fee for non-attendance.
3. Longer term clients: If you wish to end our work together, I ask that we have an in-person session to complete the process.
Be respectful of yourself and others
1. If you are going to be late please let me know.
2. If you have had a recent injury, illness of medical condition please keep me updated.
3. Please do not attend if you are ill and contagious. I work with many vulnerable people, and being self-employed makes taking time off work for illness difficult.
4. Whilst I can support people with mental health issues, if you are experiencing psychosis, or are very mentally or emotionally unstable, working with me may not be appropriate. Please contact me and we can discuss.
5. Whilst I take great care to create a safe, supportive and inclusive environment, you are still responsible for your own physical, mental and emotional well-being and safety. If anything occurs during an class/workshop which you find disturbing or overwhelming, or if you sustain and injury, please communicate with me and I will do my best to offer you the appropriate support or direct you to a relevant healthcare professional.
6. Please do not use mobile phones during events.
7. Please do not take photos during sessions, or post photos of the event on social media unless you have asked everyone and got permission first.
Thank you for understanding.
Claire
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